Monday, November 1, 2010

Service unavailable error message sharepoint, asp.net, iis, wss

When working in WSS website the following iis error message will come

Service Unavailable

The issue is comming because the application pool configuration is wrong. Follow the below steps

Verify that the application pool is configured for the virtual server. The default application pool is MSSharePointPortalAppPool.

1. Start-> point to Administrative Tools -> Internet Information Services (IIS) Manager.

3. Expand ServerName, expand Web Sites, right-click the virtual server, and then

click Properties.

4. Click the Home Directory tab.The application pool that is configured for the virtual server is listed in the Application pool box.

5. Click OK.

Verify that the password for the application pool account is correct.

1. In Internet Information Services (IIS) Manager, expand Application Pools.

2. Right-click the application pool that is configured for the virtual server

(for example, right-click MSSharePointPortalAppPool), and then click

Properties.

3. Click the Identity tab.

4. In the Password box, type the password of the application pool account that

is listed in the User name box, and then click OK.

5. In the Confirm Password dialog box, type the password again, and then click

OK.

Verify that the application pool account is a member of both the IIS_WPG group and the STS_WPG group on the server

1. Click Start, point to Administrative Tools, and then click Computer Management.

Expand Local Users and Groups, and then expand Users.

2. Right-click the account that is used by the application pool for the virtual

server, and then click Properties.


3. Click the Member of tab.

4. Verify that both IIS_WPG and STS_WPG appear in the Member of list. If one or

both groups are not listed, add the IIS_WPG group, the STS_WPG group, or both

groups (as appropriate) to the list.


Restart IIS

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